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Terms of Use

Last updated: October 5, 2026

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These Terms of Use (“Terms”) govern your use of the website of Netivyah Charity and Congregation (Israeli Registered Nonprofit / “Amuta”), nonprofit registration number 580056489 (“the Nonprofit,” “we,” “us”), including browsing the Site, using its resources and tools, purchasing books, publications and branded merchandise from the online store, subscribing to communications, and making donations. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About the Site

The Site provides information about the Nonprofit and its activities, biblical and educational content, videos, articles, downloadable resources and tools, an online store, donation opportunities, and ways to subscribe to updates. We may add, remove, modify, suspend, or discontinue any part of the Site or its offerings from time to time, subject to applicable law.

2. Eligibility and Lawful Use

  • You may use the Site only for lawful purposes and in a fair and good-faith manner.

  • You must not interfere with the security or operation of the Site, attempt unauthorized access, or use the Site in a way that could damage the Site or the rights of others.

  • If you make a purchase or donation, you confirm that you have the legal capacity and authority to complete that transaction or are acting with the authorization of a parent, guardian, or other authorized person where required by law.

  • We may restrict, suspend, or block access where reasonably necessary to protect the Site, our users, or the Nonprofit, or where these Terms or applicable law are violated.

3. Intellectual Property

Unless otherwise stated, the Site and its content, including text, articles, teaching materials, books and publications, graphics, photographs, audio, video, logos, trademarks, downloadable resources, and other materials, are owned by the Nonprofit or used with permission from the relevant rights holder. No ownership rights are transferred to you by your use of the Site.

You may view and use Site content for personal, non-commercial purposes. You may not copy, reproduce, republish, modify, distribute, sell, license, publicly display, or otherwise exploit Site content for commercial purposes without prior written permission, except where such use is permitted by applicable law or expressly authorized on the Site.

4. Online Store and Purchases

4.1 Products and Availability

The online store may offer books, publications, and branded merchandise. We make reasonable efforts to describe and display products accurately, but colors, dimensions, packaging, cover designs, and other details may appear differently depending on your device or may change from time to time. All products are subject to availability.


4.2 Prices, Taxes, and Payment

  • Prices and the currency applicable to a purchase are shown during the checkout process. We may correct obvious pricing or description errors and may cancel an affected order, subject to applicable law.

  • Any taxes, shipping charges, or other fees charged by us will be shown or calculated during checkout where possible.

  • For international orders, the recipient may be responsible for customs duties, import taxes, brokerage fees, or similar charges imposed by the destination country. These charges are not controlled by us unless the checkout page expressly states otherwise.

  • Payments are processed through the Wix store system and its integrated payment providers. We do not store full credit card details on our own servers.

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4.3 Order Acceptance
Submitting an order does not necessarily mean that the order has been accepted. We may decline or cancel an order if a product is unavailable, payment cannot be verified, the price or product information contains a material error, or the order appears fraudulent or unlawful. If we cancel an order after payment has been received, the amount paid for the cancelled item or order will be refunded, subject to applicable law.

 

4.4 Shipping and Delivery
Shipping options, charges, and any estimated delivery times are presented during checkout where available. Delivery dates are estimates rather than guarantees unless expressly stated otherwise. Delays may occur because of postal, courier, customs, security, weather, or other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect or incomplete address, an unclaimed shipment, or import requirements may be charged to the customer to the extent permitted by law.


4.5 Cancellations, Returns, Refunds, and Exchanges
Our standard voluntary return period for physical products is 30 days from delivery, subject at all times to any mandatory consumer rights that apply to you. Nothing in these Terms limits rights that cannot legally be waived.

  • To qualify for a voluntary return, the item should be unused, in its original condition and, where reasonably possible, in its original packaging. Proof of purchase may be required.

  • Books or merchandise that show material signs of use, damage, or missing parts not caused by us may be ineligible for a full voluntary refund, except where applicable law provides otherwise.

  • If you receive an incorrect, defective, or damaged item, please contact us promptly. Where the claim is valid, we will provide an appropriate remedy, which may include replacement, refund, or another remedy required by applicable law.

  • Unless the return is due to our error, a defective item, or applicable law requires otherwise, return shipping costs are generally the customer's responsibility and original shipping charges may be non-refundable.

  • Refunds that are approved will ordinarily be issued to the original payment method. Processing time may depend on the payment provider or bank.

  • Items specifically identified as non-returnable or final sale at the time of purchase will be treated accordingly only to the extent permitted by applicable law.

Before sending a return, please contact us using the details in Section 13. Returns should not be sent to a manufacturer or other third party unless we instruct you to do so.

5. Donations

Donations may be processed through “Israel Gives” (Israel Toremet), PayPal, or another donation or payment provider identified on the Site, and may also be subject to that provider's terms and privacy practices. A donation receipt or confirmation will be sent where applicable.

Donations are separate from purchases of products. Cancellation, refund, receipting, and tax-deductibility rules for donations may depend on Israeli law, the donor's jurisdiction, the payment platform, and the nature of the donation. We do not guarantee that a donation is tax-deductible in any particular jurisdiction unless this is expressly stated. Donation cancellation or refund requests should be directed to us promptly and will be handled in accordance with applicable law and the relevant payment provider's rules.

6. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites and services, including payment processors, donation platforms, social media services, shipping services, and other external providers. We do not control their content, availability, terms, or privacy practices. Your use of third-party services may be subject to separate terms.

7. Disclaimer and Limitation of Liability

The Site and its content are provided on an “AS IS” and “AS AVAILABLE” basis. While we make reasonable efforts to keep the Site accurate and available, we do not guarantee that all content will always be complete, current, error-free, or uninterrupted.

To the maximum extent permitted by applicable law, the Nonprofit will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business opportunities arising from use of or inability to use the Site. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

8. Indemnification

To the extent permitted by law, you agree to indemnify and hold the Nonprofit harmless from reasonable claims, losses, liabilities, and expenses arising from your unlawful use of the Site, your material breach of these Terms, or your infringement of the rights of another person.

9. Suspension or Termination of Access

We may suspend or terminate access to the Site or particular services where reasonably necessary because of misuse, security concerns, legal requirements, or a material breach of these Terms. This does not affect rights or obligations relating to completed purchases, refunds, donations, or other matters that survive termination.

10. Privacy

Our collection and use of personal information are described in our Privacy Policy, which should be read together with these Terms.

11. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on the Site with a revised “Last updated” date. Where applicable law requires additional notice or consent for a material change, we will provide it. Continued use of the Site after an update takes effect constitutes acceptance of the revised Terms to the extent permitted by law.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles. Subject to any mandatory consumer rights or jurisdictional rules that apply, the competent courts of Jerusalem, Israel, shall have jurisdiction over disputes relating to these Terms or the Site.

13. Contact Us

For questions about these Terms, purchases, shipping, returns, refunds, or donations, please contact us:
Email: netivyah@netivyahisrael.org
Phone: +972-2-6231019
Fax: +972-2-6249258
Address: 16 Narkis St., Jerusalem, 9246208, Israel.

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