Privacy Policy

Last updated: October 5, 2026

This Privacy Policy (“Policy”) explains how Netivyah Charity and Congregation (Israeli Registered Nonprofit / “Amuta”), nonprofit registration number 580056489 (“the Nonprofit,” “we,” “us”) collects, uses, stores, and shares personal information relating to visitors, customers, donors, subscribers, and other users (“you”) of our website (“the Site”).

1. Information We Collect

Depending on how you use the Site, we may collect the following categories of information:

Identification and contact information, such as your full name, email address, phone number, billing address, and shipping address.
Order information, such as products purchased, order value, transaction date, shipping details, returns, refunds, and customer-service correspondence.
Donation information, such as donation amount, date, campaign or designation, receipt information, and transaction history.
Payment-related information submitted to the secure payment providers integrated with the Site, including Wix-related payment providers, “Israel Gives” (Israel Toremet), and PayPal. We do not store full credit card details on our own servers.
Subscription and communication information, such as your email address, communication preferences, and information relating to newsletters, updates, or marketing messages.
Information you provide when you contact us, submit a form, ask a question, or otherwise communicate with us.
Technical and usage information collected automatically, such as IP address, browser and device type, operating system, pages viewed, approximate location derived from IP address, referring pages, and interactions with the Site.
Cookie, analytics, and advertising information collected through cookies, pixels, tags, or similar technologies, including technologies associated with Google and Meta (Facebook), where enabled.

2. How We Use Personal Information

We may use personal information for the following purposes:

To process and administer purchases, payments, orders, donations, receipts, confirmations, returns, refunds, and exchanges.
To arrange shipping and delivery, communicate about order status, and address delivery or customs-related issues.
To provide customer service, respond to questions and requests, and maintain records of our communications.
To send newsletters, updates, fundraising communications, and other marketing messages where you have consented or where otherwise permitted by applicable law, and to manage unsubscribe requests.
To operate, maintain, secure, troubleshoot, and improve the Site, including detecting fraud, abuse, or security incidents.
To understand Site usage and measure the effectiveness of campaigns, including through analytics, conversion measurement, remarketing, and interest-based advertising where permitted.
To comply with legal, accounting, tax, donation-record, reporting, and regulatory obligations, and to establish, exercise, or defend legal claims.

Where applicable law requires a specific legal basis for processing, we will rely on an appropriate basis such as your consent, performance of a transaction or contract, compliance with a legal obligation, or our legitimate interests, as permitted by law.

3. Sharing Personal Information

We do not sell personal information. We may share information only as reasonably necessary for the purposes described in this Policy, including with:

Wix and related service providers that host and operate the website and online store.
Payment and donation providers, including Wix-integrated payment providers, “Israel Gives” (Israel Toremet), and PayPal.
Postal services, couriers, shipping companies, fulfillment providers, or customs-related service providers as necessary to deliver purchases.
Email marketing and communication service providers used to send newsletters, transactional messages, and other communications.
Google, Meta (Facebook), and other analytics or advertising providers used for analytics, conversion measurement, campaign performance, and advertising, where enabled and permitted.
Professional advisers and service providers, such as accountants, auditors, legal advisers, IT providers, and security providers, where reasonably necessary.
Government authorities, regulators, courts, law-enforcement bodies, or other parties where disclosure is required or permitted by law.

Third-party providers process information under their own terms and privacy practices. We recommend reviewing the privacy policies of providers whose services you choose to use.

4. Cookies and Similar Technologies

The Site may use cookies and similar technologies for essential operation, preferences, security, analytics, conversion measurement, and advertising. These may include Google Analytics, Google Ads technologies, Meta (Facebook) Pixel, and Wix-related cookies or tools where enabled.

Where required, non-essential cookies or similar technologies will be used subject to the choices available through the Site's cookie-consent tools. You can also control certain cookies through your browser settings, although disabling some cookies may affect Site functionality.

5. International Processing and Transfers

Some of our service providers may process or store personal information in countries outside Israel. Those countries may have data-protection laws that differ from the laws in your country. Where applicable law requires safeguards for an international transfer, we will take reasonable steps to use an appropriate lawful mechanism or safeguard.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information, including reliance on the security infrastructure of Wix and our payment providers. However, no website, network, or method of storage or transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining donor and customer records, providing support, meeting legal, tax, accounting, and reporting obligations, resolving disputes, and enforcing agreements. Different categories of information may be retained for different periods.

8. Your Choices and Rights

Subject to applicable law, you may have the right or ability to:

Request access to personal information we hold about you and request correction of inaccurate or incomplete information.
Request deletion of certain personal information, subject to legal, accounting, tax, donation-record, fraud-prevention, and other legitimate retention requirements.
Withdraw consent where processing is based on consent, without affecting processing that occurred before withdrawal.
Unsubscribe from marketing emails at any time using the unsubscribe link in the message or by contacting us.
Manage certain cookie and advertising choices through the Site's cookie-consent tools, browser settings, or relevant third-party settings where available.
Contact us with a privacy-related question, objection, or request using the details in Section 12.

We may need to verify your identity before completing certain privacy requests, and some requests may be limited where applicable law permits or requires us to retain or process the information.

9. Children

The Site is not intended for unsupervised use by children. We do not knowingly seek to collect personal information from children without appropriate parental or guardian involvement where required by law. If you believe a child has provided personal information to us inappropriately, please contact us.

10. Third-Party Websites and Services

The Site may link to third-party websites, payment services, donation platforms, social media sites, or other external services. This Policy does not govern the privacy practices of those third parties, and we encourage you to review their privacy notices.

11. Changes to This Policy

We may update this Policy from time to time. The revised version will be posted on the Site with an updated date. Where applicable law requires additional notice or consent for a material change, we will provide it.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:
Email: netivyah@netivyahisrael.org
Phone: +972-2-6231019
Fax: +972-2-6249258
Address: 16 Narkis St., Jerusalem, 9246208, Israel.

NetivyahIsrael