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Privacy Policy

This Privacy Policy (“Policy”) explains how Netivyah Charity and Congregation (Israeli Registered Nonprofit / “Amuta”), nonprofit registration number 580056489 (“the Nonprofit,” “we,” “us”) collects, uses, stores, and shares personal information relating to visitors, customers, donors, subscribers, and other users (“you”) of our website (“the Site”).

1. Information We Collect

Depending on how you use the Site, we may collect the following categories of information:

  • Identification and contact information, such as your full name, email address, phone number, billing address, and shipping address.

  • Order information, such as products purchased, order value, transaction date, shipping details, returns, refunds, and customer-service correspondence.

  • Donation information, such as donation amount, date, campaign or designation, receipt information, and transaction history.

  • Payment-related information submitted to the secure payment providers integrated with the Site, including Wix-related payment providers, “Israel Gives” (Israel Toremet), and PayPal. We do not store full credit card details on our own servers.

  • Subscription and communication information, such as your email address, communication preferences, and information relating to newsletters, updates, or marketing messages.

  • Information you provide when you contact us, submit a form, ask a question, or otherwise communicate with us.

  • Technical and usage information collected automatically, such as IP address, browser and device type, operating system, pages viewed, approximate location derived from IP address, referring pages, and interactions with the Site.

  • Cookie, analytics, and advertising information collected through cookies, pixels, tags, or similar technologies, including technologies associated with Google and Meta (Facebook), where enabled.

2. How We Use Personal Information

We may use personal information for the following purposes:

  • To process and administer purchases, payments, orders, donations, receipts, confirmations, returns, refunds, and exchanges.

  • To arrange shipping and delivery, communicate about order status, and address delivery or customs-related issues.

  • To provide customer service, respond to questions and requests, and maintain records of our communications.

  • To send newsletters, updates, fundraising communications, and other marketing messages where you have consented or where otherwise permitted by applicable law, and to manage unsubscribe requests.

  • To operate, maintain, secure, troubleshoot, and improve the Site, including detecting fraud, abuse, or security incidents.

  • To understand Site usage and measure the effectiveness of campaigns, including through analytics, conversion measurement, remarketing, and interest-based advertising where permitted.

  • To comply with legal, accounting, tax, donation-record, reporting, and regulatory obligations, and to establish, exercise, or defend legal claims.

Where applicable law requires a specific legal basis for processing, we will rely on an appropriate basis such as your consent, performance of a transaction or contract, compliance with a legal obligation, or our legitimate interests, as permitted by law.

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